Hi, I'm Mark. I'm a digital service leader, engineer, and community builder. For over ten years, I’ve worked across city, state, and federal government to help teams adopt modern ways of working, build smart tools, and deliver great public services that actually work for people.
Software engineer by education, service designer by osmosis, coalition builder by nature.
I've worked as an engineer at Google launching global products, a public interest technologist advising Congress on modernization, a research fellow closing the government's executive tech talent gap at Harvard, and a community builder bringing technology leaders together.
For teams with heavy workloads who want to build easy-to-use services and make sense of messy processes.
For mission-driven groups looking to build communities, tell stories, or research what makes government work better.
For modern tech and design companies that need an extra hand, an independent technical eye, an experienced team lead, or an expert strategic facilitator.
For coordinators looking for a speaker, emcee, or workshop leader to keep publicly-minded audiences engaged.
If a critical process or software project isn't working right, I’ll drop in to figure out exactly what’s broken. I talk to the people using it, look at the technical backend, and give you a clear roadmap to turn things around.
I design and host immersive, interactive, small-group sessions to help your leadership team align on goals, fix internal friction, and build a forward-leaning workspace.
If you want to build or improve a professional network, a fellowship, or a mentorship setup, I can help. I build the community structures, automate the behind-the-scenes software, and set up peer support.
Sometimes you just need an experienced technologist on your side for a few hours a week. I provide independent strategic advice and technical reviews without the overhead of a full-time hire.
The work we do is hard, but that doesn’t mean we can’t find moments of levity in it to propel us forward.
Whether it’s assessing a detailed technical procurement or developing an organizational strategy, people always come first.
From large group conversations to hallway meet-ups, the best ideas can be spotted anywhere.
If it hurts to talk about, then that’s likely where the problem lies.
How I ran a 1,000+ person community of passionate practitioners, gathered hundreds of peers in convenings across the country, and built trusted spaces for cross-sector leaders to lean on each other.
A look at my roles in technical procurements across levels of government, from initiating a government’s first agile procurement to leading the technical review of over 100+ tech vendors on a $1.5B contract.
An overview of my published works pushing the field of public interest technology forward.
Where the rubber meets the road: hands-on building of critical public services.
Delivered the opening remarks at the Annual Public Interest Technology Summit.
Discussed strategies for closing the executive tech talent gap in federal agencies.
Co-authored a paper on modern maturity models for state-level digital service teams.